Question 1

How long does a full vehicle wrap take?

Accepted Answer

A full colour change wrap typically takes 3-5 working days depending on the vehicle size and complexity of the de-chrome requirements.

Question 2

Will an Apple CarPlay upgrade void my warranty?

Accepted Answer

Our retrofits are designed to integrate with factory systems. We use 'plug-and-play' harnesses where possible to maintain the integrity of your vehicle's original wiring.

Question 3

Where is PDivision located?

Accepted Answer

We are located at Unit 7 Valley Mills, Meanwood Road, Leeds, LS7 2JF. Our workshop is fully equipped for all engineering and styling work.

Question 4

How do I use the AI Visualiser?

Accepted Answer

Simply head to the AI Lab section, describe your vehicle and the modifications you want to see, and our system will generate a concept for you.

Question 5

Can I book a same-day appointment?

Accepted Answer

Due to high demand, we usually require 48 hours notice for workshop slots. However, please call us directly for same-day requests as we will always endeavour to work around our customers.

Question 6

What type of starlight roofing do you offer?

Accepted Answer

We offer multi-zone, galaxy, colour-shifting, and shooting star effects, all fully app-controlled. Pricing varies based on the specific style and density you prefer for your vehicle's interior.

Question 7

Can you recover my car?

Accepted Answer

Yes, we operate our own dedicated recovery truck. Whether your vehicle is non-running, requires safe transport for a major build, or you simply prefer a collection and delivery service, we can arrange secure transportation to our Leeds workshop.

Question 8

Will the ambient lighting work with my factory system?

Accepted Answer

Depending on your vehicle's make and model, we can order specific systems in advance to ensure seamless integration with your factory infotainment controls. While this OEM-style integration is our preferred method, we also offer high-quality, app-controlled alternatives to suit different preferences and budgets.

Question 9

Can you update my digital service history?

Accepted Answer

Yes, we have official access to dealer diagnostic systems for most major manufacturers, including BMW, Mercedes-Benz, VW, Audi, and Skoda. We can securely update your digital service history to maintain your vehicle's official records and warranty compliance.

Question 10

Do you offer a warranty on your work?

Accepted Answer

Yes. All work carried out by PDivision is covered by a 12-month workmanship warranty. We recommend retaining your invoice, as it serves as your warranty record.

Question 11

How can I pay for my work?

Accepted Answer

You can pay securely online by card using the payment link on your quotation or invoice, by bank transfer, or in person at our workshop. Every quotation and invoice is fully itemised, so you can see exactly what you are paying for.

Question 12

Do you require a deposit?

Accepted Answer

Where a deposit is required, it is typically 10% of the job total, with the balance settled on completion. We will always make this clear on your quotation, and you are welcome to pay in full up front if you prefer.

Question 13

Will I receive a quotation before any work begins?

Accepted Answer

Yes. We provide a fully itemised quotation by email, with a PDF copy attached for your records, before any work starts. Nothing is carried out until you are happy to proceed.

Question 14

Do you carry out a vehicle health check?

Accepted Answer

Yes. Where requested, we carry out a Vehicle Health Check and supply the report alongside your final invoice, giving you a clear record of your vehicle's condition.

Question 15

Which areas do you cover?

Accepted Answer

We are based in Leeds and regularly work with customers across West Yorkshire, including Bradford, Wakefield, Huddersfield, York and Harrogate. We also operate our own recovery truck, so we can collect and deliver your vehicle if you would rather not drive it to us.

Question 16

Do you carry out servicing as well as customisation?

Accepted Answer

Yes. Alongside our styling and modification work, we handle routine servicing, maintenance and diagnostics, including digital service history updates, so your vehicle can be looked after in one place.

Question 17

Can you arrange an MOT for my vehicle?

Accepted Answer

Yes. We work with a trusted MOT partner and have direct access to their booking scheduler, so we can arrange your MOT as part of your visit without you needing to organise anything separately. If your vehicle requires any work following the test, we can carry that out here at our Leeds workshop.